Last Updated: January 2025
Privacy Policy
Your privacy is important to us. This policy explains how RAVIX collects, uses, and protects your personal information when you use our workout plan service.
1. Information We Collect
When you redeem your workout plan, we collect:
- Contact Information: Name, email address
- Order Information: Shopify order number for verification
- Fitness Data: Age, gender, fitness goals, experience level, workout preferences
- Health Information: Injuries, allergies, dietary restrictions (optional)
- Body Composition: InBody results if you choose to upload them (optional)
2. How We Use Your Information
We use your information to:
- Verify your purchase eligibility
- Create your personalized workout plan
- Send you your completed plan via email
- Communicate with you about your plan
- Improve our service (only if you consent to data retention)
3. Data Storage & Security
Your data is stored securely using industry-standard encryption. We use Firebase (Google Cloud) for data storage and Resend for email delivery. All data transfers are encrypted using TLS/SSL.
Access to your data is strictly limited to authorized RAVIX coaches who need it to create your workout plan.
4. Your Data Retention Choice
You have full control over your data. During the questionnaire, you can choose:
- Delete after processing: Your data will be permanently deleted within 30 days after your plan is delivered.
- Keep data: We retain your data to provide better service for future plans and to improve our offerings.
Regardless of your choice, you can request data deletion at any time by contacting us on Instagram.
5. Data Sharing
We do not sell your personal information. Your data is only shared with:
- RAVIX coaches who create your workout plan
- Service providers (Firebase, Resend) necessary to operate our service
We may disclose information if required by law or to protect our rights.
6. Your Rights (GDPR)
Under GDPR and similar regulations, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing of your data
To exercise these rights, contact us on Instagram.
7. Cookies
This website uses minimal cookies necessary for functionality. We do not use tracking cookies or third-party analytics that collect personal information.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: